Patient Experience Shows Little Relationship with Hospital Quality Management Strategies

OBJECTIVES: Patient-reported experience measures are increasingly being used to routinely monitor the quality of care. With the increasing attention on such measures, hospital managers seek ways to systematically improve patient experience across hospital departments, in particular where outcomes ar...

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Vydáno v:PLoS One
Hlavní autoři: Groene, Oliver, Arah, Onyebuchi A., Klazinga, Niek S., Wagner, Cordula, Bartels, Paul D., Kristensen, Solvejg, Saillour, Florence, Thompson, Andrew, Thompson, Caroline A., Pfaff, Holger, DerSarkissian, Maral, Sunol, Rosa
Médium: Artigo
Jazyk:Inglês
Vydáno: Public Library of Science 2015
Témata:
Research Article
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC4494712/
https://ncbi.nlm.nih.gov/pubmed/26151864
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0131805
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