Patient Experience Shows Little Relationship with Hospital Quality Management Strategies

OBJECTIVES: Patient-reported experience measures are increasingly being used to routinely monitor the quality of care. With the increasing attention on such measures, hospital managers seek ways to systematically improve patient experience across hospital departments, in particular where outcomes ar...

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Detalhes bibliográficos
Publicado no:PLoS One
Main Authors: Groene, Oliver, Arah, Onyebuchi A., Klazinga, Niek S., Wagner, Cordula, Bartels, Paul D., Kristensen, Solvejg, Saillour, Florence, Thompson, Andrew, Thompson, Caroline A., Pfaff, Holger, DerSarkissian, Maral, Sunol, Rosa
Formato: Artigo
Idioma:Inglês
Publicado em: Public Library of Science 2015
Assuntos:
Research Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4494712/
https://ncbi.nlm.nih.gov/pubmed/26151864
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0131805
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