Patient Experience Shows Little Relationship with Hospital Quality Management Strategies

OBJECTIVES: Patient-reported experience measures are increasingly being used to routinely monitor the quality of care. With the increasing attention on such measures, hospital managers seek ways to systematically improve patient experience across hospital departments, in particular where outcomes ar...

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Udgivet i:PLoS One
Main Authors: Groene, Oliver, Arah, Onyebuchi A., Klazinga, Niek S., Wagner, Cordula, Bartels, Paul D., Kristensen, Solvejg, Saillour, Florence, Thompson, Andrew, Thompson, Caroline A., Pfaff, Holger, DerSarkissian, Maral, Sunol, Rosa
Format: Artigo
Sprog:Inglês
Udgivet: Public Library of Science 2015
Fag:
Research Article
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC4494712/
https://ncbi.nlm.nih.gov/pubmed/26151864
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1371/journal.pone.0131805
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