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Whose Experience Is Measured?: A Pilot Study of Patient Satisfaction Demographics in Pediatric Otolaryngology

OBJECTIVES/HYPOTHESIS: Despite a national emphasis on patient-centered care and cultural competency, minority and low-income children continue to experience disparities in health care quality. Patient satisfaction scores are a core quality indicator. The objective of this study was to evaluate race...

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Detalhes bibliográficos
Publicado no:Laryngoscope
Main Authors: Nieman, Carrie L., Benke, James R., Ishman, Stacey L., Smith, David F., Boss, Emily F.
Formato: Artigo
Idioma:Inglês
Publicado em: 2013
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4477793/
https://ncbi.nlm.nih.gov/pubmed/23853050
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1002/lary.24307
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