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Multiple sclerosis outpatient future groups: improving the quality of participant interaction and ideation tools within service improvement activities

BACKGROUND: Improving the patient experience is a key focus within the National Health Service. This has led us to consider how health services are experienced, from both staff and patient perspectives. Novel service improvement activities bring staff and patients together to use design-led methods...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Thomson, Alison, Rivas, Carol, Giovannoni, Gavin
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2015
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4407287/
https://ncbi.nlm.nih.gov/pubmed/25903748
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-015-0773-8
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