Barriers and facilitators to using NHS Direct: a qualitative study of ‘users’ and ‘non-users’

BACKGROUND: NHS Direct, introduced in 1998, has provided 24/7 telephone-based healthcare advice and information to the public in England and Wales. National studies have suggested variation in the uptake of this service amongst the UK’s diverse population. This study provides the first exploration o...

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Vydáno v:BMC Health Serv Res
Hlavní autoři: Cook, Erica J, Randhawa, Gurch, Large, Shirley, Guppy, Andy, Chater, Angel M, Ali, Nasreen
Médium: Artigo
Jazyk:Inglês
Vydáno: BioMed Central 2014
Témata:
Research Article
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC4220056/
https://ncbi.nlm.nih.gov/pubmed/25344061
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-014-0487-3
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