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Barriers and facilitators to using NHS Direct: a qualitative study of ‘users’ and ‘non-users’

BACKGROUND: NHS Direct, introduced in 1998, has provided 24/7 telephone-based healthcare advice and information to the public in England and Wales. National studies have suggested variation in the uptake of this service amongst the UK’s diverse population. This study provides the first exploration o...

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Publicado en:BMC Health Serv Res
Main Authors: Cook, Erica J, Randhawa, Gurch, Large, Shirley, Guppy, Andy, Chater, Angel M, Ali, Nasreen
Formato: Artigo
Idioma:Inglês
Publicado: BioMed Central 2014
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Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC4220056/
https://ncbi.nlm.nih.gov/pubmed/25344061
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-014-0487-3
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