A comparison of calls subjected to a malpractice claim versus ‘normal calls’ within the Swedish Healthcare Direct: a case–control study

OBJECTIVES: The purpose of this study is to compare communication patterns in calls subjected to a malpractice claim with matched controls. SETTING: In many countries, telephone advice nursing is patients’ first contact with healthcare. Telenurses’ assessment of callers’ symptoms and needs are based...

Fuld beskrivelse

Na minha lista:
Bibliografiske detaljer
Main Authors: Ernesäter, Annica, Engström, Maria, Winblad, Ulrika, Holmström, Inger K
Format: Artigo
Sprog:Inglês
Udgivet: BMJ Publishing Group 2014
Fag:
Nursing
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC4187455/
https://ncbi.nlm.nih.gov/pubmed/25280808
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2014-005961
Tags: Tilføj Tag
Ingen Tags, Vær først til at tagge denne postø!

Lignende værker