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Estimating the Cost of No-shows and Evaluating the Effects of Mitigation Strategies
OBJECTIVE: To measure the cost of non-attendance (“no-shows”) and benefit of overbooking and interventions to reduce no-shows for an outpatient endoscopy suite. METHODS: We used a discrete event simulation model to determine improved overbooking scheduling policies and examine the effect of no-shows...
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Main Authors: | , , , , , , |
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Formato: | Artigo |
Idioma: | Inglês |
Publicado em: |
2013
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Assuntos: | |
Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4153419/ https://ncbi.nlm.nih.gov/pubmed/23515215 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/0272989X13478194 |
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