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Patient evaluation of hospital outcomes: an analysis of open-ended comments from extreme clusters in a national survey

OBJECTIVES: A recent study identified patients in six distinct response groups based on their evaluations of outcomes related to overall satisfaction, malpractice and benefit of treatment. This study validates the response clusters by analysing and comparing open-ended comments from the extreme posi...

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Detalhes bibliográficos
Main Authors: Iversen, Hilde Hestad, Bjertnæs, Øyvind Andresen, Skudal, Kjersti Eeg
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Publishing Group 2014
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4039827/
https://ncbi.nlm.nih.gov/pubmed/24879826
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2014-004848
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