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Classification of patients based on their evaluation of hospital outcomes: cluster analysis following a national survey in Norway

BACKGROUND: A general trend towards positive patient-reported evaluations of hospitals could be taken as a sign that most patients form a homogeneous, reasonably pleased group, and consequently that there is little need for quality improvement. The objective of this study was to explore this assumpt...

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Hauptverfasser: Bjertnaes, Oyvind, Skudal, Kjersti Eeg, Iversen, Hilde Hestad
Format: Artigo
Sprache:Inglês
Veröffentlicht: BioMed Central 2013
Schlagworte:
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC3643880/
https://ncbi.nlm.nih.gov/pubmed/23433450
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-13-73
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