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Goals of telephone nursing work - the managers’ perspectives: a qualitative study on Swedish healthcare direct
BACKGROUND: Swedish Healthcare Direct (SHD) receives 6 million calls yearly and aims at increased public sense of security and healthcare efficiency. Little is known about what SHD managers perceive as the primary goals of telephone nursing (TN) work and how the organisation matches goals of health...
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| Autori principali: | , , , , |
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| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
BioMed Central
2014
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4005818/ https://ncbi.nlm.nih.gov/pubmed/24762193 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-14-188 |
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