Goals of telephone nursing work - the managers’ perspectives: a qualitative study on Swedish healthcare direct

BACKGROUND: Swedish Healthcare Direct (SHD) receives 6 million calls yearly and aims at increased public sense of security and healthcare efficiency. Little is known about what SHD managers perceive as the primary goals of telephone nursing (TN) work and how the organisation matches goals of health...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Päätekijät: Kaminsky, Elenor, Carlsson, Marianne, Holmström, Inger K, Larsson, Jan, Fredriksson, Mio
Aineistotyyppi: Artigo
Kieli:Inglês
Julkaistu: BioMed Central 2014
Aiheet:
Research Article
Linkit:https://ncbi.nlm.nih.gov/pmc/articles/PMC4005818/
https://ncbi.nlm.nih.gov/pubmed/24762193
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-14-188
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