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Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare
BACKGROUND: A lack of non-technical skills is increasingly recognised as an important underlying cause of adverse events in healthcare. The nature and number of things professionals communicate to each other can be perceived as a product of their use of non-technical skills. This paper describes the...
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| Autores principales: | , , , , , |
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| Formato: | Artigo |
| Lenguaje: | Inglês |
| Publicado: |
BMJ Publishing Group
2013
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| Materias: | |
| Acceso en línea: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3711364/ https://ncbi.nlm.nih.gov/pubmed/23412933 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjqs-2012-001451 |
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