Development and reliability of the explicit professional oral communication observation tool to quantify the use of non-technical skills in healthcare

BACKGROUND: A lack of non-technical skills is increasingly recognised as an important underlying cause of adverse events in healthcare. The nature and number of things professionals communicate to each other can be perceived as a product of their use of non-technical skills. This paper describes the...

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Autors principals: Kemper, Peter F, van Noord, Inge, de Bruijne, Martine, Knol, Dirk L, Wagner, Cordula, van Dyck, Cathy
Format: Artigo
Idioma:Inglês
Publicat: BMJ Publishing Group 2013
Matèries:
Original Research
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC3711364/
https://ncbi.nlm.nih.gov/pubmed/23412933
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjqs-2012-001451
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