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Improving ethnic monitoring for telephone-based healthcare: a conversation analytic study
OBJECTIVES: Medical and healthcare organisations—including the national cancer support and helpline organisation that is the subject of this study—are expected to collect and monitor information about the ethnicity of their client populations. Information about ethnicity is important for a variety o...
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| Autori principali: | , , , |
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| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
BMJ Publishing Group
2013
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3696874/ https://ncbi.nlm.nih.gov/pubmed/23811170 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2013-002676 |
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