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Improving patient satisfaction with time spent in an orthopedic outpatient clinic
OBJECTIVE: To determine if patient satisfaction can be improved by changing patients’ expectations of the clinic visit and by decreasing the total time spent in the clinic. DESIGN: A prospective comparative analysis carried out in 4 phases. SETTING: An university-affiliated orthopedic outpatient cli...
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| Main Authors: | , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Canadian Medical Association
2000
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| Assuntos: | |
| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3695198/ https://ncbi.nlm.nih.gov/pubmed/11129831 |
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