How Accurately Can Emergency Department Providers Estimate Patient Satisfaction?

INTRODUCTION: Patient satisfaction is an important measure of emergency department (ED) quality of care. Little is known about providers' ability to estimate patient satisfaction. We aimed to measure providers' ability to assess patient satisfaction and hypothesized that providers could ac...

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Autores principales: Yarris, Lalena M., Frakes, Brooke, Magaret, Nathan, Adams, Annette L., Brooks, Heather, Norton, Robert L.
Formato: Artigo
Lenguaje:Inglês
Publicado: Department of Emergency Medicine, University of California, Irvine 2012
Materias:
Ed Administration
Acceso en línea:https://ncbi.nlm.nih.gov/pmc/articles/PMC3421976/
https://ncbi.nlm.nih.gov/pubmed/22942936
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5811/westjem.2011.10.6644
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