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How Accurately Can Emergency Department Providers Estimate Patient Satisfaction?

INTRODUCTION: Patient satisfaction is an important measure of emergency department (ED) quality of care. Little is known about providers' ability to estimate patient satisfaction. We aimed to measure providers' ability to assess patient satisfaction and hypothesized that providers could ac...

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Detalhes bibliográficos
Main Authors: Yarris, Lalena M., Frakes, Brooke, Magaret, Nathan, Adams, Annette L., Brooks, Heather, Norton, Robert L.
Formato: Artigo
Idioma:Inglês
Publicado em: Department of Emergency Medicine, University of California, Irvine 2012
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3421976/
https://ncbi.nlm.nih.gov/pubmed/22942936
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5811/westjem.2011.10.6644
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