Management of complaints in blood establishments: thirteen years of experience at the Croatian Institute of Transfusion Medicine

BACKGROUND. The aim of the study is to present the results and experience in the management of complaints in a transfusion service in order to draw attention to the importance of this segment of quality management and to stimulate publication of other studies on the topic. MATERIALS AND METHODS. Thi...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Vuk, Tomislav, Barišić, Marijan, Očić, Tihomir, Đogić, Vesna, Bingulac-Popović, Jasna, Šarlija, Dorotea, Balija, Melita, Jukić, Irena
التنسيق: Artigo
اللغة:Inglês
منشور في: Edizioni SIMTI — SIMTI Servizi Srl 2012
الموضوعات:
Original Article
الوصول للمادة أونلاين:https://ncbi.nlm.nih.gov/pmc/articles/PMC3417729/
https://ncbi.nlm.nih.gov/pubmed/22507865
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2450/2012.0074-11
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