Management of complaints in blood establishments: thirteen years of experience at the Croatian Institute of Transfusion Medicine

BACKGROUND. The aim of the study is to present the results and experience in the management of complaints in a transfusion service in order to draw attention to the importance of this segment of quality management and to stimulate publication of other studies on the topic. MATERIALS AND METHODS. Thi...

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Main Authors: Vuk, Tomislav, Barišić, Marijan, Očić, Tihomir, Đogić, Vesna, Bingulac-Popović, Jasna, Šarlija, Dorotea, Balija, Melita, Jukić, Irena
格式: Artigo
語言:Inglês
出版: Edizioni SIMTI — SIMTI Servizi Srl 2012
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Original Article
在線閱讀:https://ncbi.nlm.nih.gov/pmc/articles/PMC3417729/
https://ncbi.nlm.nih.gov/pubmed/22507865
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2450/2012.0074-11
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