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Management of complaints in blood establishments: thirteen years of experience at the Croatian Institute of Transfusion Medicine
BACKGROUND. The aim of the study is to present the results and experience in the management of complaints in a transfusion service in order to draw attention to the importance of this segment of quality management and to stimulate publication of other studies on the topic. MATERIALS AND METHODS. Thi...
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| 主要な著者: | , , , , , , , |
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| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Edizioni SIMTI — SIMTI Servizi Srl
2012
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| 主題: | |
| オンライン･アクセス: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3417729/ https://ncbi.nlm.nih.gov/pubmed/22507865 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2450/2012.0074-11 |
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