The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway

BACKGROUND: User reported experiences and satisfaction are increasingly used as basis for quality indicators in the health sector. However, there is limited understanding of factors associated with user reported experiences and satisfaction with casualty clinics. METHODS: A random sample of 542 pati...

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Hlavní autoři: Danielsen, Kirsten, Bjertnaes, Oyvind A, Garratt, Andrew, Forland, Oddvar, Iversen, Hilde Hestad, Hunskaar, Steinar
Médium: Artigo
Jazyk:Inglês
Vydáno: BioMed Central 2010
Témata:
Research Article
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC2967516/
https://ncbi.nlm.nih.gov/pubmed/20925930
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1471-2296-11-73
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