The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway

BACKGROUND: User reported experiences and satisfaction are increasingly used as basis for quality indicators in the health sector. However, there is limited understanding of factors associated with user reported experiences and satisfaction with casualty clinics. METHODS: A random sample of 542 pati...

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Main Authors: Danielsen, Kirsten, Bjertnaes, Oyvind A, Garratt, Andrew, Forland, Oddvar, Iversen, Hilde Hestad, Hunskaar, Steinar
Formato: Artigo
Idioma:Inglês
Publicado: BioMed Central 2010
Assuntos:
Research Article
Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC2967516/
https://ncbi.nlm.nih.gov/pubmed/20925930
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1471-2296-11-73
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