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Telephone consulting in primary care: a triangulated qualitative study of patients and providers
BACKGROUND: Internationally, there is increasing use of telephone consultations, particularly for triaging requests for acute care. However, little is known about how this mode of consulting differs from face-to-face encounters. AIM: To understand patient and healthcare-staff perspectives on how tel...
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| Main Authors: | , , , , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Royal College of General Practitioners
2009
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| Fag: | |
| Online adgang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2688070/ https://ncbi.nlm.nih.gov/pubmed/19520019 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp09X420941 |
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