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Comparison of face-to-face and telephone consultations in primary care: qualitative analysis

BACKGROUND: There is evidence that telephone consultations in general practice are typically shorter than face-to-face consultations and that fewer problems are presented in them. AIM: To compare the communicative practices of doctors and patients in face-to-face and telephone consultations, in orde...

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Detalhes bibliográficos
Main Authors: Hewitt, Heather, Gafaranga, Joseph, McKinstry, Brian
Formato: Artigo
Idioma:Inglês
Publicado em: Royal College of General Practitioners 2010
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2858552/
https://ncbi.nlm.nih.gov/pubmed/20423575
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp10X501831
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