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Occupational voice demands and their impact on the call-centre industry
BACKGROUND: Within the last decade there has been a growth in the call-centre industry in the UK, with a growing awareness of the voice as an important tool for successful communication. Occupational voice problems such as occupational dysphonia, in a business which relies on healthy, effective voic...
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| Main Authors: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BioMed Central
2009
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| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2674438/ https://ncbi.nlm.nih.gov/pubmed/19379478 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1471-2458-9-108 |
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