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Impact of same-day appointments on patient satisfaction with general practice appointment systems

Following recent concerns about patients' inability to book appointments in advance, this study examined the relationship between the proportion of GP appointments reserved for same-day booking, and patient satisfaction with appointment systems. In a survey of 12 825 patients in 47 practices, i...

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Detalles Bibliográficos
Main Authors: Sampson, Fiona, Pickin, Mark, O'Cathain, Alicia, Goodall, Stephen, Salisbury, Chris
Formato: Artigo
Idioma:Inglês
Publicado: Royal College of General Practitioners 2008
Assuntos:
Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC2529202/
https://ncbi.nlm.nih.gov/pubmed/18801282
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp08X330780
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