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Impact of same-day appointments on patient satisfaction with general practice appointment systems

Following recent concerns about patients' inability to book appointments in advance, this study examined the relationship between the proportion of GP appointments reserved for same-day booking, and patient satisfaction with appointment systems. In a survey of 12 825 patients in 47 practices, i...

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Autors principals: Sampson, Fiona, Pickin, Mark, O'Cathain, Alicia, Goodall, Stephen, Salisbury, Chris
Format: Artigo
Idioma:Inglês
Publicat: Royal College of General Practitioners 2008
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC2529202/
https://ncbi.nlm.nih.gov/pubmed/18801282
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp08X330780
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