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The marketing audit: a new perspective on library services and products.

A marketing audit enables a library to look at audiences, services, and products with a structured approach. The audit can be used to assess operations and to provide a framework for ongoing decision making, evaluation, and long-range planning. An approach to the audit process is presented and its a...

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Detalhes bibliográficos
Main Authors: Wakeley, P J, Poole, C, Foster, E C
Formato: Artigo
Idioma:Inglês
Publicado em: 1988
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC227069/
https://ncbi.nlm.nih.gov/pubmed/3066426
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