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The marketing audit: a new perspective on library services and products.

A marketing audit enables a library to look at audiences, services, and products with a structured approach. The audit can be used to assess operations and to provide a framework for ongoing decision making, evaluation, and long-range planning. An approach to the audit process is presented and its a...

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Autors principals: Wakeley, P J, Poole, C, Foster, E C
Format: Artigo
Idioma:Inglês
Publicat: 1988
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC227069/
https://ncbi.nlm.nih.gov/pubmed/3066426
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