Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the United Kingdom: development of a patient questionnaire.

OBJECTIVE: To develop a reliable, valid measure of patient satisfaction with out of hours care suitable for large scale service evaluation. DESIGN: Focus group meetings and semistructured interviews with patients to identify issues of importance to patients and possible questionnaire items; intervie...

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Detalhes bibliográficos
Main Authors: McKinley, R. K., Manku-Scott, T., Hastings, A. M., French, D. P., Baker, R.
Formato: Artigo
Idioma:Inglês
Publicado em: 1997
Assuntos:
Research Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2125677/
https://ncbi.nlm.nih.gov/pubmed/9022436
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