McKinley, R. K., Manku-Scott, T., Hastings, A. M., French, D. P., & Baker, R. (1997). Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the United Kingdom: Development of a patient questionnaire.

McKinley, R. K., T. Manku-Scott, A. M. Hastings, D. P. French, et R. Baker. Reliability and Validity of a New Measure of Patient Satisfaction With Out of Hours Primary Medical Care in the United Kingdom: Development of a Patient Questionnaire. 1997.

McKinley, R. K., et al. Reliability and Validity of a New Measure of Patient Satisfaction With Out of Hours Primary Medical Care in the United Kingdom: Development of a Patient Questionnaire. 1997.