Impact of Advanced Access on access, workload, and continuity: controlled before-and-after and simulated-patient study

BACKGROUND: Case studies from the US suggest that Advanced Access appointment systems lead to shorter delays for appointments, reduced workload, and increased continuity of care. AIM: To determine whether implementation of Advanced Access in general practice is associated with the above benefits in...

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Bibliographic Details
Main Authors: Salisbury, Chris, Montgomery, Alan A, Simons, Lucy, Sampson, Fiona, Edwards, Sarah, Baxter, Helen, Goodall, Stephen, Smith, Helen, Lattimer, Val, Pickin, D Mark
Format: Artigo
Language:Inglês
Published: Oxford University Press 2007
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Original Papers
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC2099665/
https://ncbi.nlm.nih.gov/pubmed/17688754
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