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Estimating the satisfaction of information users.
Several factors influence the responses of users of information retrieval systems who are asked to evaluate the service provided by a system. To realistically estimate user satisfaction, different aspects of the search outcome should be explored. This paper analyzes the data obtained in a follow-up...
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
1977
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| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC199330/ https://ncbi.nlm.nih.gov/pubmed/843651 |
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