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Antecedents of end-user satisfaction with an erp system in a transnational bank: evaluation of user satisfaction with information systems
The main objective of this study is to identify the antecedents of end-user satisfaction with an Enterprise Resource Planning (ERP) system, in the context of a transnational Bank. The Information System (IS) success theory is applied for the end-user computing satisfaction (EUCS) assessment. Quantit...
Shranjeno v:
| izdano v: | JISTEM: Journal of Information Systems and Technology Management |
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| Glavni avtor: | |
| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Universidade de São Paulo
2011
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| Teme: | |
| Online dostop: | https://www.redalyc.org/articulo.oa?id=203219451007 |
| Oznake: |
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