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Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement

Objective: To develop a framework for understanding factors affecting the use of patient survey data in quality improvement. Design: Qualitative interviews with senior health professionals and managers and a review of the literature. Setting: A quality improvement collaborative in Minnesota, USA inv...

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Detalhes bibliográficos
Main Authors: Davies, E, Cleary, P
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Group 2005
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1744097/
https://ncbi.nlm.nih.gov/pubmed/16326789
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/qshc.2004.012955
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