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The effect of the introduction of NHS Direct on requests for telephone advice from an accident and emergency department
Methods—Review of departmental telephone advice logbook before and after the introduction of NHS Direct together with recording of the number of calls redirected to NHS Direct by the hospital switchboard and the A&E department. Results—The number of advice calls responded to within the departmen...
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| Main Authors: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Group
2001
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1725624/ https://ncbi.nlm.nih.gov/pubmed/11435373 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/emj.18.4.300 |
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