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Audit of telephone advice in a paediatric accident and emergency department.

This paper audits the telephone requests for advice to a paediatric accident and emergency (A&E) Department over a 4-week period. All calls were answered by senior nurses. Most calls were received in the early evenings when the A&E department was busy. Parents were the most frequent callers...

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Detalhes bibliográficos
Main Authors: Molyneux, E, Jones, N, Aldom, G, Molyneux, B
Formato: Artigo
Idioma:Inglês
Publicado em: 1994
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1342456/
https://ncbi.nlm.nih.gov/pubmed/7894812
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