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Implementation and Evaluation of an Virtual Intelligent Agent
Reference librarians at the National Library of Medicine answer over 100,000 client questions annually. Although many answers are the NLM Web, clients may have difficulty finding them. Using intelligent virtual agent software, the NLM launched Cosmo, the Customer Service Owl (http://wwwns.nlm.nih.go...
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| Main Authors: | , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
American Medical Informatics Association
2003
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| Fag: | |
| Online adgang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1480036/ https://ncbi.nlm.nih.gov/pubmed/14728446 |
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