Cargando...
The Impact of Visit Frequency on the Relationship between Service Quality and Outpatient Satisfaction: A South Korean Study
OBJECTIVE: To examine the relative impact of four service quality dimensions on outpatient satisfaction and to test the invariance of the structural relationships between the service quality dimensions and satisfaction across three patient groups of varying numbers of prior visits to the same hospit...
Gardado en:
| Main Authors: | , , , , |
|---|---|
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Blackwell Science Inc
2004
|
| Assuntos: | |
| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1360992/ https://ncbi.nlm.nih.gov/pubmed/14965075 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2004.00213.x |
| Tags: |
Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
|