A carregar...
The Impact of Visit Frequency on the Relationship between Service Quality and Outpatient Satisfaction: A South Korean Study
OBJECTIVE: To examine the relative impact of four service quality dimensions on outpatient satisfaction and to test the invariance of the structural relationships between the service quality dimensions and satisfaction across three patient groups of varying numbers of prior visits to the same hospit...
Na minha lista:
| Main Authors: | , , , , |
|---|---|
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Blackwell Science Inc
2004
|
| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1360992/ https://ncbi.nlm.nih.gov/pubmed/14965075 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2004.00213.x |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|