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Nurse telephone triage for same day appointments in general practice: multiple interrupted time series trial of effect on workload and costs

OBJECTIVE: To compare the workloads of general practitioners and nurses and costs of patient care for nurse telephone triage and standard management of requests for same day appointments in routine primary care. DESIGN: Multiple interrupted time series using sequential introduction of experimental t...

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Detalhes bibliográficos
Main Authors: Richards, David A, Meakins, Joan, Tawfik, Jane, Godfrey, Lesley, Dutton, Evelyn, Richardson, Gerald, Russell, Daphne
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ 2002
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Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC135495/
https://ncbi.nlm.nih.gov/pubmed/12446539
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