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Increasing appointment keeping by reducing the call-appointment interval.
We examined the effect of reducing the interval between a patient's call for an appointment and the appointment itself. In Experiment 1, patients calling a family planning unit of a public health department were assigned appointments within either 1 or 3 weeks of their call. Data on patient &qu...
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| Главные авторы: | , , |
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| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
1984
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| Предметы: | |
| Online-ссылка: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1307946/ https://ncbi.nlm.nih.gov/pubmed/6511699 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1901/jaba.1984.17-295 |
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