Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.

OBJECTIVE: This study examines the relationships among organizational culture, quality improvement processes and selected outcomes for a sample of up to 61 U. S. hospitals. DATA SOURCES AND STUDY SETTING: Primary data were collected from 61 U. S. hospitals (located primarily in the midwest and the w...

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Main Authors: Shortell, S M, O'Brien, J L, Carman, J M, Foster, R W, Hughes, E F, Boerstler, H, O'Connor, E J
Format: Artigo
Jezik:Inglês
Izdano: 1995
Teme:
Research Article
Online dostop:https://ncbi.nlm.nih.gov/pmc/articles/PMC1070069/
https://ncbi.nlm.nih.gov/pubmed/7782222
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