Shortell, S. M., O'Brien, J. L., Carman, J. M., Foster, R. W., Hughes, E. F., Boerstler, H., & O'Connor, E. J. (1995). Assessing the impact of continuous quality improvement/total quality management: Concept versus implementation.
Styl cytowania ChicagoShortell, S M., J L. O'Brien, J M. Carman, R W. Foster, E F. Hughes, H. Boerstler, i E J. O'Connor. Assessing the Impact of Continuous Quality Improvement/total Quality Management: Concept Versus Implementation. 1995.
Styl cytowania MLAShortell, S M., et al. Assessing the Impact of Continuous Quality Improvement/total Quality Management: Concept Versus Implementation. 1995.
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