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Obtaining information on patient satisfaction with hospital care: mail versus telephone.

Many objectives of the study examined here were to develop a questionnaire useful in eliciting the perceptions of patients regarding their hospital care, to compare the methodologic and substantive differences between a mail survey and a telephone survey of patients done approximately a week post di...

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Bibliografiske detaljer
Main Authors: Walker, A H, Restuccia, J D
Format: Artigo
Sprog:Inglês
Udgivet: 1984
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC1068816/
https://ncbi.nlm.nih.gov/pubmed/6746294
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