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Selected elements of the logistic customer service in public transport – Gdynia case

Relationship marketing involves negotiated service promise, which is characterized by: the reliability of trip in the desired direction, using of suitable means of transport at a cer-tain price, expected conditions of trip in right time. The universality of the principles of cus-tomer service dete...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Krzysztof Grzelec
स्वरूप: Artigo
भाषा:Inglês
प्रकाशित: SITK RP 2016-01-01
श्रृंखला:Przegląd Komunikacyjny
विषय:
ऑनलाइन पहुंच:http://www.transportation.overview.pwr.edu.pl/UPLOAD/BAZA-ARTYKULOW/ENG/2016/01/A_ENG_16_01_01.pdf
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