WORKPLACE INCIVILITY AMONG PORTUGUESE HOTEL EMPLO YEES: IS LACK OF RESPECT BURNING THEM OUT?

Workplace incivility is defined as rude behaviour that violates social norms at work. It has been linked to psychological distress (burnout), mainly in healthcare and educational settings. Burnout is a serious public health concern. Studies addressing the impact of workplace incivility on employee w...

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Autori principali: Martina Nitzsche, Luisa Ribeiro, Tito Laneiro
Natura: Artigo
Lingua:Inglês
Pubblicazione: Research Centre for Tourism, Sustainability and Well-being - CinTurs; University of Algarve 2018-03-01
Serie:Journal of Spatial and Organizational Dynamics
Soggetti:
Workplace Incivility
Respect
Burnout
Hotel Employees
Accesso online:http://www.cieo.pt/journal/J_1_2018/article5.pdf
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