Understanding variation in ambulance service non-conveyance rates: a mixed methods study

Background: In England in 2015/16, ambulance services responded to nearly 11 million calls. Ambulance Quality Indicators show that half of the patients receiving a response by telephone or face to face were not conveyed to an emergency department. A total of 11% of patients received telephone advice...

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Bibliographic Details
Main Authors: Alicia O’Cathain, Emma Knowles, Lindsey Bishop-Edwards, Joanne Coster, Annabel Crum, Richard Jacques, Cathryn James, Rod Lawson, Maggie Marsh, Rachel O’Hara, Aloysius Niroshan Siriwardena, Tony Stone, Janette Turner, Julia Williams
Format: Artigo
Language:Inglês
Published: National Institute for Health Research 2018-05-01
Series:Health Services and Delivery Research
Subjects:
ambulance services
emergency medical services
non-conveyance
telephone advice
discharge at scene
appropriateness
Online Access:https://doi.org/10.3310/hsdr06190
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