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Evaluating the quality of educational services based on student\'s viewpoint according to SERVQUAL model in the Faculty of Mathematical, Statistical and Computer Sciences at Tehran University

Introduction: Evaluating the quality of educational services is one of the most important jobs of the higher education. The SERVQUAL model for gap analysis evaluates the quality of services based on customer’s viewpoint. A good plan for increasing educational services quality can be achiev...

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Detaylı Bibliyografya
Asıl Yazarlar: Hasan Misaii, Mojgan Mohammadimehr
Materyal Türü: Artigo
Dil:Persa
Baskı/Yayın Bilgisi: Shahid Sadoughi University of Medical Sciences 2018-03-01
Seri Bilgileri:Journal of Medical Education and Development
Konular:
Online Erişim:http://jmed.ssu.ac.ir/browse.php?a_code=A-10-860-1&slc_lang=en&sid=1
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