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Evaluating the quality of educational services based on student\'s viewpoint according to SERVQUAL model in the Faculty of Mathematical, Statistical and Computer Sciences at Tehran University

Introduction: Evaluating the quality of educational services is one of the most important jobs of the higher education. The SERVQUAL model for gap analysis evaluates the quality of services based on customer’s viewpoint. A good plan for increasing educational services quality can be achiev...

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書誌詳細
主要な著者: Hasan Misaii, Mojgan Mohammadimehr
フォーマット: Artigo
言語:Persa
出版事項: Shahid Sadoughi University of Medical Sciences 2018-03-01
シリーズ:Journal of Medical Education and Development
主題:
オンライン・アクセス:http://jmed.ssu.ac.ir/browse.php?a_code=A-10-860-1&slc_lang=en&sid=1
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