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THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITY TOWARD TRUST AND ITS IMPACT ON REPURCHASE INTENTION (SURVEY ON CUSTOMER OF ELEVENIA ONLINE WEBSITE)

The purpose of this research are to: examine empirically the effect of customer satisfaction to trust on customer, the impact of security to trust on customer, the impact of the customer satisfaction to repurchase intention on customer, the effect of security to repurchase intention on customer, the...

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Principais autores: Mohammad Rizan, Kemal Abu Bakar, Basrah Saidani
Formato: Artigo
Idioma:Indonésio
Publicado em: Universitas Negeri Jakarta 2015-09-01
coleção:Jurnal Riset Manajemen Sains Indonesia
Assuntos:
Customer Satisfaction
Security
Trust
Repurchase Intention.
Acesso em linha:http://journal.unj.ac.id/unj/index.php/jrmsi/article/view/823/729
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